The protocol unit of the Agency has the responsibility of conveying a positive image of the Agency to the general public at large. Our functions pave way for a better working relationship between the Agency and other ministries, organizations and the general public. These functions are: Building of positive public image of FERMA. Reception and Hosting of visitors of the Agency. Arrange and receive the members of the board for meetings and provide them with logistics and accommodation. Organize tours for the Managing Director and the Executive Directors. Process and obtain visas for foreign trips. Process and obtain international passports. Arranging for meeting with chief Maintenance Engineers/zonal coordinators with stake holders.